Virtual Bookkeeping USA was founded in 1999 by entrepreneur Monica Ross to help individuals and small businesses thrive with proven bookkeeping, budgeting and accounting practices.
Based in St. Petersburg, Florida, and serving clients across the USA, our specialists are passionate about creating custom solutions that provide real value and improve lives.
Meet Our Team
Monica Ross – Founder & President
Monica Ross, Founder and President of Virtual Bookkeeping USA, has significant experience working for a wide range of small and medium-sized businesses and independent contractors. She delivers expertise in all bookkeeping procedures, is knowledgeable with several bookkeeping software solutions (including ACCPAC, QuickBooks and MYOB), and is a certified QuickBooks Pro Advisor. She also specializes in helping couples with personal finances, making her a go-to for psychologists, counsellors, coaches and consultants.
The single mom/entrepreneur, known to have a big heart, truly loves bookkeeping. The most rewarding aspect of her job, she says, is helping clients enhance their lives and grow their businesses: “I know the freedom that comes from that kind of success!”
Robin Bolt – Client Care Manager
Robin makes sure our clients feel seen, heard, and supported. She’s detail-focused, dependable, and the friendly voice many clients know by name.
Cathy Brun – Budgeting Manager
Cathy is our Budgeting Manager. She comes to us with many years working in the customer service industry with the last 5 years working at a major bank. Her expertise is numbers and money. She has a strong background in helping people with their budgets and finances.
Heather Barry – Bookkeeper
Heather supports clients with reconciliations and reporting, using her background in payroll and accounting systems like Sage and Excel.
Christina MacDonald – Bookkeeper
Christina’s knowledge of invoicing, payroll, and monthly reconciliations helps our clients stay on track and up to date.
Michael Ross – IT & Tech Support
Michael makes sure your experience is hassle-free by keeping all our technology running smoothly and securely. Thanks to his expertise, you can trust that your bookkeeping tools will work reliably every time — so you can focus on growing your business without tech headaches.
Dr. Sony Jackson– Director of Sales and Marketing
Dr. Sony ensures you hear about the right solutions at the right time by leading our marketing with a client-first approach. Her goal is to connect you with services that truly meet your needs, making your journey to financial clarity easier and more confident.